Job Description
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This range is provided by Confidential. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $125,000.00/yr - $145,000.00/yr
REPORTS TO: Global VP of IT
JOB SUMMARY
A global industrial leading company is seeking an experienced and strategic North America Director of IT to lead regional IT operations, serving as the critical bridge between business and technology. This role oversees both Infrastructure (including network, and servers) and Applications (including ERP, WMS, and other applications), ensuring alignment with corporate goals and delivering measurable value across the organization. The Director will lead a team of IT professionals across the U.S. and Mexico.
KEY DUTIES / RESPONSIBILITIES
Strategic Leadership
Serve as the primary liaison between IT and business stakeholders in North America
Translate business objectives into scalable, secure and sustainable IT solution
Contribute to global IT strategy while tailoring execution to local and regional needs
Infrastructure Management
Own the design, maintenance and improvement of local NA IT infrastructure, including on-prem and cloud environments, network architecture, and cybersecurity posture. Infrastructure will be a dotted line to Global Director of Infrastructure
Oversee vendor relationships, procurement and performance of infrastructure providers
Application & Business Process Support
Ensure high availability, optimization, and user adoption of business applications (ERP, WMS, CRM, etc.)
Partner with business leaders to drive continuous improvement through digital tools and automation
Manage and mentor a geographically distributed IT team, including helpdesk and application professionals
Partner with business leaders to drive continuous improvement through digital tools and automation
Project & Change Management
Lead and deliver IT initiatives on time and within budget
Own IT project governance and ensure clear communication with executive stakeholders
Operational Oversight
Oversee IT operations and performance in NA, including ticketing, SLA’s, business continuity, and compliance
Develop and manage the regional IT budget
Hands on experience with Firewalls and Networking Products
PREFERRED JOB REQUIREMENTS / QUALIFICATIONS
5 to 10 years of experience in working in IT operations management
Day to day applications support in operational North America sites
Hand on experience with ERP system. WMS experience, a plus
Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience, or a combination of the two
Ability to explain technical details and handle complex information with accuracy and attention to detail
Strong critical thinking and decision-making skills
Excellent project management skills and strong ability to prioritize
Experience working in a multi-cultural, multi-national environment
Excellent interpersonal skills and communication
COMPENSATION & BENEFITS
401k employer contribution matching
Multiple insurance options including health, dental, vision, life, short-term disability, long-term disability, health savings with employer contributions, and more for employees and their families
Opportunities for advancement
Seniority level Seniority level Director
Employment type Employment type Full-time
Job function Job function Information Technology
Industries Automation Machinery Manufacturing and Warehousing and Storage
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Inferred from the description for this job Medical insurance
Vision insurance
401(k)
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Job Tags
Full time, Temporary work, Local area,