General Information Press space or enter keys to toggle section visibility City: Honolulu State/Province: Hawaii Country: United States Department: SERVICE DELIVERY MANAGEMENT Date: Monday, April 7, 2025 Working time: Full-time Ref#: 20035543 Job Level: Executive Manager Job Type: Experienced Job Field: SERVICE DELIVERY MANAGEMENT Seniority Level: Associate Salary Range: USD 55,000 - USD 75,000 annually The salary range above reflects the low and high end of Xerox’s salary range for this position, based on local currency and annualized. Actual salaries vary based on factors including location, market, education, experience, skills, and abilities. This range is part of Xerox’s total compensation package, which includes benefits. For details, visit Xerox Careers. If you're not reviewing this on Xerox Careers, the posting's validity cannot be guaranteed. For current internal postings, visit Xerox Careers. About Xerox Holdings Corporation For over 100 years, Xerox has redefined the workplace experience, expanding from print technology into software and services, including digital transformation, augmented reality, robotic process automation, additive manufacturing, IoT, and cleantech. Learn more at and our diversity and inclusion initiatives. Purpose: Manage client relationships and contract delivery for outsourcing/facilities management, ensuring customer satisfaction, contract commitments, and profit growth. The role varies by type: SBU, Operations, or Account Management. Scope: Adjust departmental plans to resource and operational challenges. Requires deep knowledge and experience. Guided by policies, procedures, and business plans; managed guidance provided. Primarily domestic accountability. Primary Responsibilities: The responsibilities depend on the role type: SBU: Manage client relationships for satisfaction. Oversee daily operations of business units. Handle profit and loss, planning, staffing, budgeting, and expense management. Develop budgets and manage projects to meet revenue and costs. Allocate resources effectively. Ensure compliance with legal and client requirements. Operations: Set objectives, delegate tasks, and develop supporting systems. Achieve results on time and within budget. Implement new projects, policies, and procedures. Monitor operational efficiency and ensure legal compliance. Account Management: Manage client engagement, sales, and marketing efforts. Collaborate on budgets and resolve issues. Maintain and grow client relationships. Recommend additional products/services. Develop new client programs/services. Optimize workflow and processes. Report to senior management regularly. #J-18808-Ljbffr Xerox
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