Job Description

Quality Assurance Specialist - Continuous Improvement Focus

• 2+ years of experience in quality systems who is ready to drive continuous improvement is required
• Bachelor's degree in Engineering, Business, or a related technical field is preferred
• Pay is $100,000 - $110,000 for a well-qualified candidate
• Must be a United States citizen or Green Card holder
• Full-time, permanent W-2 employee
• Full benefits
• The company location is in the Ball Center, Wisconsin area

This full-time, permanent Quality Assurance Specialist - Continuous Improvement Focus career opportunity is at a stable, family-owned company with a global presence. This is a brand-new position created due to growth, offering a unique opportunity to build a career and drive continuous improvement. Employees are highly valued and are trusted to make decisions that help the company grow. This is a future-focused company with a mission that combines global expansion with the unique convenience of a small-town atmosphere. The culture is built on employee well-being and camaraderie, featuring various wellness perks and engaging events.

The duties and responsibilities of the successful candidate will include the following:

• Maintain and update QMS documentation (procedures, work instructions, forms, etc.) in compliance with ISO 9001:2015
• Support and participate in internal and external audit activities, including planning, execution, and follow-up
• Monitor and track nonconformities and corrective actions (CAPAs) and ensure timely closure
• Support continuous improvement initiatives through data collection, analysis, and process improvement tracking
• Provide administrative support for management review meetings, risk assessments, and KPI tracking
• Train or assist in training employees on QMS procedures and quality awareness
• Collaborate with cross-functional teams to promote best practices
• Conduct regular early morning meetings with global teams

The background of the successful candidate must include the following:

• Bachelor's degree in Engineering, Business, or a related technical field is preferred.
• 2+ years of experience in quality systems or regulatory compliance within a manufacturing or technical environment.
• Internal Auditor Certification for ISO 9001 (or willingness to obtain) is required.
• Working knowledge of ISO 9001:2015 and general quality management principles.
• Experience with document control, CAPA systems, and audit processes.
• Experience with root cause analysis tools (5 Whys, Fishbone, etc.) and continuous improvement techniques (Lean, Six Sigma).
• Exceptional communication and documentation skills.

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