Job Description

Job Description

Job Description

Description:

At Joyce University, we know financial aid can make all the difference for students — and that's where you come in. We're looking for a Financial Aid Advisor who's passionate about helping students navigate the financial aid process and committed to providing clear, accurate guidance every step of the way.

If you're organized, detail-oriented, and enjoy working with people in a meaningful way, we'd love to hear from you.

Location: Draper, Utah (Remote considered for highly qualified candidates)

What You'll Love About Working Here:

• Flexible, self-directed PTO
• Paid holidays
• 401(k) with employer match
• Medical, dental, and vision insurance
• Fully paid short-term disability
• Long-term disability and life insurance
• Professional development opportunities
• Continuing education assistance
  

What You'll Do:

• Advise students on financial aid applications, eligibility, and award options
• Review, verify, and assess student files in line with federal, state, and institutional regulations
• Determine aid packages based on established guidelines and individual circumstances
• Provide personalized support through workshops, one-on-one advising, calls, emails, and online tools
• Handle verification of selected FAFSA files, request documentation, submit corrections, and adjust awards as needed
• Communicate financial aid processes clearly within the team, across departments, and with students and families
• Review and process special circumstance requests with sound professional judgment
• Represent the Financial Aid team at student events, orientations, and campus activities
• Collaborate with other departments on student support initiatives
• Assist leadership with department goals, projects, and student success strategies
• Manage exit counseling for students leaving the university
• Take on special projects or additional duties as needed

What You'll Need:

• Required: Associate's degree plus 3 years of customer service experience
  
• Preferred: Bachelor's degree and 2–3 years of financial aid experience in higher education
  

Our Commitment to You:
At Joyce University, we value diversity and are dedicated to creating an inclusive environment. We are proud to be an Equal Opportunity Employer and welcome candidates from all backgrounds to apply.

Compensation details: 27-29 Hourly Wage

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