Director of Product Growth, Konnect (San Francisco) Job at Kong Inc., San Francisco, CA

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  • Kong Inc.
  • San Francisco, CA

Job Description

Join to apply for the Director of Product Growth, Konnect role at Kong Inc.

Join to apply for the Director of Product Growth, Konnect role at Kong Inc.

This range is provided by Kong Inc.. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.

Base pay range

$207,690.00/yr - $269,960.00/yr

Are you ready to power the World's connections?

If you dont think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - were looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.

About The Job

Were looking for a strategic and execution-focused Director of Growth to lead the next chapter of self-serve success for Kong Konnect. Youll drive activation and conversion improvements across the platform, including owning and scaling our self-serve assist motion to support users through friction points in their journey. This role will report to the VP of Product Growth and will initially lead a team of two, with plans to grow the team as we scale. This position is a key part of our product-led growth (PLG) strategy.

What Youll Own

  • Self-serve assist motion: Own and scale the in-product chat experience that helps users when they get stuck in their self-serve journey. Develop playbooks, and ensure feedback drives product improvements that increase efficiency and conversion.
  • Activation and conversion funnel: Improve the user journey from signup to conversion and expansion by partnering closely with Product, Design and Product Analytics to reduce time-to-value.
  • Growth experimentation: Lead the roadmap for A/B testing and experiments, including pricing and packaging tests, onboarding improvements, and friction reduction.
  • Cross-functional collaboration: Work with Sales, Support, and Customer Success to ensure a smooth handoff from self-serve to sales-assisted motions.
  • Operational rigor: Lead weekly and monthly business reviews to drive accountability and share insights across the organization.

We think youll be a great fit if you:

  • Have 7+ years in growth or product roles, with at least 3 years of experience managing and developing high-performing teams.
  • Have owned key stages of the user funnel - especially activation, conversion, or onboarding - and can point to measurable results.
  • Are confident in owning metrics, running A/B tests, and working cross-functionally with engineers, designers, analysts and marketers.
  • Have enough technical depth to understand developer user journeys, API integration challenges, and can speak credibly about technical product features with engineering teams.
  • Thrive in fast-paced, high-autonomy environments.
  • Bonus: You have experience with API products, developer tools, or B2B infrastructure.

Were looking for a strategic and execution-focused Director of Growth to lead the next chapter of self-serve success for Kong Konnect. Youll drive activation and conversion improvements across the platform, including owning and scaling our self-serve assist motion to support users through friction points in their journey. This role will report to the VP of Product Growth and will initially lead a team of two, with plans to grow the team as we scale. This position is a key part of our product-led growth (PLG) strategy.

About Kong

Kong Inc., a leading developer of cloud API technologies, is on a mission to enable companies around the world to become API-first and securely accelerate AI adoption. Kong helps organizations globally from startups to Fortune 500 enterprises unleash developer productivity, build securely, and accelerate time to market. For more information about Kong, please visit or follow us on X @thekonginc.

Compensation Range: $207.7K - $270K

Seniority level

  • Seniority level

    Director

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Product Management and Marketing
  • Industries

    Software Development

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Job Tags

Full time, Relocation,

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