Customer Support Technician Job at Qwalifize LLC, Tallahassee, FL

VUR2RmNYOG9XR2hIWklaZldxcHlMRmIxNXc9PQ==
  • Qwalifize LLC
  • Tallahassee, FL

Job Description

Type:

  • Contract

Full Time or Part Time:

  • Full-Time

Pay Rate:

  • TBD

Location:

  • Tallahassee, FL

Language Requirements:

  • Write, read, and speak English fluently.

Language Preferences:

  • N/A

Job Overview:

This is a learner/entry level role. Provides Tier 1 support of low to medium complexity. Functions, somewhat independently, under general direction of more senior customer service representatives, supervisors or managers. Generally follows documented procedures and checklists.

In this role you will be responsible for Tier I software and hardware support. Diagnoses and resolves problems using documented procedures and checklists in the performance of most responsibilities. Enters call data into a tracking system. Escalates problems to higher level technical support professionals when necessary. Assists in the resolution of application, hardware and software problems. And other duties as assigned.

Experience Requirements:

  • 0 to 1 year of IT work experience in computer systems or support with demonstrated working knowledge of basic hardware and software products and problem solving/troubleshooting skills.

Experience Preferences:

  • TBD

Physical Requirements:

  • Ability to lift light equipment or materials, generally up to 30-50 pounds.
  • Adequate vision to perform tasks effectively, including close and distance work.
  • Good hearing ability to effectively communicate and respond to auditory cues.

Education Requirements:

  • Associate’s or Bachelor’s Degree, or technical institute degree/certificate in Computer Science, Information Systems, or other related field. Or equivalent work experience.

Education Preferences:

  • TBD

Training Schedule:

  • TBD

Schedule:

  • TBD

Dress Code:

  • Business Casual

Benefits:

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • PTO (Paid Time Off)

Additional Information:

Drug screening, background and reference checks are performed if required. Valid identification and reliable transportation required. We are an E-Verify employer. We will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Our employees are authorized to work in the United States.

Job Tags

Full time, Contract work, Part time, Work experience placement, Casual work, Remote job,

Similar Jobs

European Wax Center - Bolingbrook

Esthetician / Wax Specialist Job at European Wax Center - Bolingbrook

 ...re growing your career. You belong in a brand that will develop your craft and grow your expertise. Take the next step in your esthetician career by joining a brand with proven methods and training, and more than 800 centers across the U.S.Benefits:* Hourly... 

MTSS

Phlebotomy - Phlebotomist I Job at MTSS

 ...Requirements: Ability to provide quality, error free work in a fast-paced environment....  ...on-site supervision. Excellent phlebotomy skills to include pediatric and geriatric...  ...diploma or equivalent REQUIRED Medical training: medical assistant or paramedic training... 

Top Candidate Search Group

Specialty Pharmaceutical Sales Representative Job at Top Candidate Search Group

 ...Title: Specialty Pharmaceutical Sales Representative Territory: Charlotte, NC Company: Specialty Pharmaceutical Company that sells into the office setting to Psychiatrist and Pediatricians with medication to treat ADHD and Insomnia Description: Work... 

Buehler's Fresh Foods

Delivery Driver - Seasonal Job at Buehler's Fresh Foods

 ...Buehlers Fresh Foods is an employee-owned chain of 13 grocery stores located in northeast Ohio. Our employees share a genuine concern...  .... We hope you would consider the opportunity below! DELIVERY DRIVER : Customer Service Clerk responsible for home and institutional... 

Reedy & Company

Manager, Marketing & Communications Job at Reedy & Company

 ...experienced, dynamic, and strategicManager of Marketing & Communications (MarCom)to lead,...  .... This role will manage and enhance all digital marketing initiatives, oversee brand...  ...the highest standards of accuracy, user experience, mobile responsiveness, and robust SEO strategies...